Privacy Policy
Last updated: December 25, 2025
Your Privacy Matters
We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.
1. Information We Collect
We collect the following types of information:
- Account Information: Name, email address, and password when you create an account
- Association Data: Association name, description, and membership information
- Player Information: Player names, documents, birth dates, gender, and categories
- Tournament Data: Tournament details, match results, and statistics
- Usage Data: How you interact with our platform, including pages visited and features used
2. How We Use Your Information
We use your information to:
- Provide and maintain the Playlio Padel service
- Process tournament registrations and manage matches
- Send important notifications about your account and tournaments
- Improve our platform and develop new features
- Ensure the security and integrity of our service
- Comply with legal obligations
3. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal requirements or court orders
- To protect our rights, property, or safety
- With service providers who assist us in operating our platform (under strict confidentiality agreements)
4. Data Security
We implement appropriate security measures to protect your personal information:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Regular backups and disaster recovery procedures
5. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will remove your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.
6. Your Rights
You have the following rights regarding your personal information:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Object to processing of your data
- Request data portability
- Withdraw consent where applicable
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our platform. These help us remember your preferences, analyze usage patterns, and improve our service. You can control cookie settings through your browser preferences.
8. Third-Party Services
Our platform may integrate with third-party services (such as email providers or analytics tools). These services have their own privacy policies, and we encourage you to review them.
9. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the 'Last updated' date. Your continued use of our service after such changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@playlio.app
- Website: playlio.app
By using Playlio Padel, you acknowledge that you have read and understood this Privacy Policy.